Ma’n Mustafa Massad
AssessorEFQM, LAIRCA, MATU, MIMLA, MAMA, MJSQ, MASME, MJEA, AMCIM, AMIMarEST, PMCQI
- Position: Manager, Quality Management & Business Development Center July 1, 2015
- Degree: PhD in Management
- Department: Quality Management & Business Development Center
Contact Details
- development_quality@jams.edu.jo
- 0096265240102
- 0096265240107
- 00962799005577
Skills
- Closing Deals 95%
- Marketing Plans 95%
- Re-engineering Processes 95%
- Improving Customer Satisfaction 95%
- Building long term relationships 95%
- Scientific Researches 95%
- Continually Improve Myself 95%
- Computer skills 95%
- Communication skills 95%
- Time management 95%
- 2D/3D Drawing (AutoCAD packages) 75%
Languages
- Arabic 95%
- English 90%
Bio
o Ph.D. in Management, Masters’ degree holder in Marketing (Excellent), BSc in Mechanical Engineering (Very Good with Honor).
o Manager, Business Development and Quality Management department, Jordan Academy for Maritime Studies.
o Assessor, EFQM, and King Abdullah II Excellence awards.
o Approved Auditor and consultant for initiating, implementing, maintenance, and follow-up QMS, EMS, OHSAS systems.
o Member in different associations in quality, marketing, engineering fields as well as approved from many entities.
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Assessor for The King Abdullah II Award for Excellence in Government Performance and Transparency, Eighth Session – King Abdullah II Center for Excellence October, 2017 – March, 2018
• Assessor for the award as per the excellence model.
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Acting Manager, Training & Research – JAMS November, 2015 – November, 2016
• Planning, organizing, and monitoring training courses/ workshop inside and outside.
• Designing customized training courses compatible with customers’ inquiries.
• Providing scientific researches as required.
• Providing ministry of energy researches for bunker and transportation prices. -
Supervisor, Engineering Workshop – JAMS February, 2012 – January, 2020
• Lecturer in the Engineering department for subjects related to the workshop practices and regarding the STCW requirements and IMO model courses such as: Welding, Cutting, Turning, Filing, Measurements, Grinding, Drilling, etc.
• Responsible for planning, organizing, leading and directing, and controlling, the engineering workshop.
• Responsible for applying the safety practices in the workshop.
• Responsible for making Inspection, Maintenance, Calibration, Testing for parts and equipment.
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PhD in Management – The World Islamic Sciences & Education University “WISE”
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Master's Degree in Marketing – Applied Science Private University
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Bachelor’s Degree in mechanical engineering – Arab Academy for Science, Technology and Maritime Transport
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ISO 9001:2015 Lead Auditor – International Register for Certified Auditors (IRCA)
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Assessor – European Foundation for Quality Management (EFQM)
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Approved Trainer – Arab Trainers Union
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ISO 45001:2018 Lead Auditor – LR
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ISO 29993:2017 Internal Auditor – LR
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Assessor – European Foundation for Quality Management (EFQM)
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Lead Auditor – International Register for Certified Auditors (IRCA)
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Member and approved trainer – Arab Trainers Union (ATU)
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Member – International Maritime Lecturers Association (IMLA)
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Member – American Marketing Association (AMA)
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Member – Jordan Society for Quality (JSQ)
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Member – American Society of Mechanical Engineers (ASME)
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Member – Jordanian Engineers Association (JEA)
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Associate Member – Chartered Institute of Marketing (CIM)
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Associate Member – Institute of Marine Engineering, Science and Technology (IMarEST)
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Practitioner Member – Chartered Quality Institute (PCQI)