Eng. Ma'n Massad

Ma’n Mustafa Massad

Position: Manager, Quality Management & Business Development Center
Degree: PhD in Management
Department: Quality Management & Business Development Center

Contact Details


Closing Deals 95%
Marketing Plans 95%
Re-engineering Processes 95%
Improving Customer Satisfaction 95%
Building long term relationships 95%
Scientific Researches 95%
Continually Improve Myself 95%
Computer skills 95%
Communication skills 95%
Time management 95%
2D/3D Drawing (AutoCAD packages) 75%


Arabic 95%
English 90%


o Ph.D. in Management, Masters’ degree holder in Marketing (Excellent), BSc in Mechanical Engineering (Very Good with Honor).
o Manager, Business Development and Quality Management department, Jordan Academy for Maritime Studies.
o Assessor, EFQM, and King Abdullah II Excellence awards.
o Approved Auditor and consultant for initiating, implementing, maintenance, and follow-up QMS, EMS, OHSAS systems.
o Member in different associations in quality, marketing, engineering fields as well as approved from many entities.

  • Assessor for The King Abdullah II Award for Excellence in Government Performance and Transparency, Eighth Session,  King Abdullah II Center for Excellence,  October, 2017 to March, 2018
My Tasks were:

• Assessor for the award as per the excellence model.

  • Acting Manager, Training & Research,  JAMS,  November, 2015 to November, 2016
My Tasks were:

• Planning, organizing, and monitoring training courses/ workshop inside and outside.
• Designing customized training courses compatible with customers’ inquiries.
• Providing scientific researches as required.
• Providing ministry of energy researches for bunker and transportation prices.

  • Supervisor, Engineering Workshop,  JAMS,  February, 2012 to January, 2020
My Tasks were:

• Lecturer in the Engineering department for subjects related to the workshop practices and regarding the STCW requirements and IMO model courses such as: Welding, Cutting, Turning, Filing, Measurements, Grinding, Drilling, etc.
• Responsible for planning, organizing, leading and directing, and controlling, the engineering workshop.
• Responsible for applying the safety practices in the workshop.
• Responsible for making Inspection, Maintenance, Calibration, Testing for parts and equipment.

  • PhD in Management, The World Islamic Sciences & Education University “WISE”, Jordan, 2021

  • Master’s Degree in Marketing, Applied Science Private University, Jordan, 2015

  • Bachelor’s Degree in mechanical engineering, Arab Academy for Science, Technology and Maritime Transport, Egypt, 2012

  • ISO 9001:2015 Lead Auditor, International Register for Certified Auditors (IRCA),

  • Assessor, European Foundation for Quality Management (EFQM),

  • Approved Trainer, Arab Trainers Union,

  • ISO 45001:2018 Lead Auditor, LR,

  • ISO 29993:2017 Internal Auditor, LR,

  • Assessor, European Foundation for Quality Management (EFQM)

  • Lead Auditor, International Register for Certified Auditors (IRCA)

  • Member and approved trainer, Arab Trainers Union (ATU)

  • Member, International Maritime Lecturers Association (IMLA)

  • Member, American Marketing Association (AMA)

  • Member, Jordan Society for Quality (JSQ)

  • Member, American Society of Mechanical Engineers (ASME)

  • Member, Jordanian Engineers Association (JEA)

  • Associate Member, Chartered Institute of Marketing (CIM)

  • Associate Member, Institute of Marine Engineering, Science and Technology (IMarEST)

  • Practitioner Member, Chartered Quality Institute (PCQI)