STCW Reference


IMO Model Course No.


Program Code





Jordan Academy for Maritime Studies

Learning Model



The European Model for Quality Management (Excellence) according to the requirements of the European Foundation for Quality Management EFQM is one of the modern management approaches adopted by many institutions to improve and develop the performance of these institutions in the business environment.
The interest in quality and excellence models has emerged as a result of the successive changes taking place in the business environment, which require organizations to effectively understand those issues and to plan for those issues and their effects.
As the future trends of the institution are in line with its plans, it is imperative that these institutions adopt methods and tools based on administrative teams that encourage a culture of quality and excellence based on continuous improvement to ensure business sustainability.
Therefore, institutions must create leaders who are more capable of building and developing businesses according to distinguished foundations and standards.

At the end of this program, attendees will be able to:
1- Understand the concepts of quality and excellence in accordance with the requirements of the European Foundation for Quality Management EFQM.
2- Practical implementation of the EFQM model.
3- Creating an atmosphere conducive to improving and developing the work environment according to the requirements of quality and excellence.
4- Development of tools that support the implementation of the requirements of the European Foundation for Quality Management EFQM.
5- Qualifying leaders more capable of helping their teams to apply the foundations and standards of quality and excellence.

1- Department heads / department managers / processes owners.
2- Teams owners and representatives.
3- Managers of Institutional Development / Innovation and Entrepreneurship.
4- Leaders of teams work.
5- All those interested in applying excellence systems.

– Send E-Mail to register in the course.
– payment before starting the course or transfer money to the JAMS accounts if the course held online

1. The attendance of the courses is daily and according to the schedule of each trainee and the commitment to the start times of the courses.
2. Please be in the course hall (face or virtual) a quarter of an hour before the start of the course.
3. The approved dress while attending the session is formal or semi-formal.
4 . Active participation and exchange of experiences from everyone.
5 . Attending the entire session without being absent for periods and then returning, as the lecturer will follow the full attendance of the session.

•A desktop/ a laptop/ a smartphone/ any device that can be linked to the internet.
•linking any of the above devices to the internet
•You will be provided with a link for the program or the application to be used to enable you to join lectures.

As for general courses fees will be refunded in case of withdrawal before the set date of the course, but in the case of custom-built courses, fees are refundable if cancellation is notified one week before the set date. Otherwise, agreed-upon fees will be chargeable.

Contact Person(s)

Name: Mr. Hamza Abed
Position: Administration Officer, Training & Research
Fax: 0096265240107


Starting Date: 25 June, 2023
End Date: 29 June, 2023
Monday; 2:00 pm – 5:00 pm
Tuesday; 2:00 pm – 5:00 pm
Wednesday; 2:00 pm – 5:00 pm
Thursday; 2:00 pm – 5:00 pm
Duration: Minutes


JAMS Hard Copy Certificate




Hard Copy,

Learning Tools

PowerPoint Presentations,
White Board,
Discussions/Brain Storming,
Case Study,
Team work

Program Fees

Discount: 0%