Total Quality Management & Organizational Excellence

Provide participants with experience, knowledge & skills to enable them:
• Understand the definition of quality and its history.
• Identify the PDCA cycle.
• Understand the definition of the quality management system.
• Identify the ISO 9001:2015 requirements.
• Understand the EFQM model and implementation.

-Quality managers.
– Quality officers.
-Internal auditors.
– Administrators.
– Process improvements personnel.

– Send E-Mail to register in the course.
– payment before starting the course or transfer money to the JAMS accounts if the course held online

1. The attendance of the courses is daily and according to the schedule of each trainee and the commitment to the start times of the courses.
2. Please be in the course hall (face or virtual) a quarter of an hour before the start of the course.
3. The approved dress while attending the session is formal or semi-formal.
4 . Active participation and exchange of experiences from everyone.
5 . Attending the entire session without being absent for periods and then returning, as the lecturer will follow the full attendance of the session.

•A desktop/ a laptop/ a smartphone/ any device that can be linked to the internet.
•linking any of the above devices to the internet
•You will be provided with a link for the program or the application to be used to enable you to join lectures.

As for general courses fees will be refunded in case of withdrawal before the set date of the course, but in the case of custom-built courses, fees are refundable if cancellation is notified one week before the set date. Otherwise, agreed-upon fees will be chargeable.